Terms & Conditions

Effortless Eligibility

To ensure a premium driving experience, vehicles are available to clients aged 21 and above, holding a valid driving licence for a minimum of 3 years.

Refined Use Policy

For your safety and the integrity of our fleet, vehicles must not be used:

– under the influence of alcohol, drugs, or any substances affecting driving ability
– for unlawful purposes of any kind
– for commercial transport of passengers or goods
– for racing, testing, or performance driving
– for towing or carrying excessive loads
– if not in proper driving condition
– for driver training or instruction

Client Responsibilities

We kindly ask our clients to uphold the following standards:

– respect the vehicle’s capacity and technical limits
– obtain prior approval before traveling outside Serbia
– return the vehicle with the same level of care as received
– cover fuel usage during the rental period
– request any extension at least 48 hours in advance
– immediately report any technical irregularities

Each vehicle is entrusted to you for personal use only and should not be transferred to third parties.

Any traffic fines or violations incurred during the rental period remain the responsibility of the driver.

In the Event of an Incident

Your safety comes first. In case of an accident:

– ensure all parties are safe and secure the vehicle
– collect details of all participants and witnesses
– contact us immediately, regardless of the severity
– involve the police in case of significant damage or injury
– provide a written report following the incident

Deposit

– 1 day rental -150 km included only
– No deposit required for rentals over 15 days
– Up to15 days, a refundable deposit from 200 € may apply, depending on the vehicle

Exclusive Services & Fees

– Complimentary airport delivery07:00 – 24:00
– Night service pick up/return (00:00 – 07:00): additional charge applies 20 €
– Cross-border travel authorization:40 € (one-time)
– Green Card (international insurance):30 €
– Lost key replacement:150-300 €

Our Promise

At ZOOM Rent A Car, every detail is designed to deliver a seamless and refined experience.

No complications. No hidden surprises.
Just exceptional vehicles, transparent conditions, and complete peace of mind.